Taken money but services and installation not getting done
Complain ID : JGJN038845 30 Complaint's Reply
Consumer Complaint
Complaint Date : May 23, 2019
- State : Madhya Pradesh
- City : Indore
- Address: A2 Block, Flat 302, Avasa Luxury Residences
Hi team,
I request to intervene in my complaint against tikona broadband services. I had ordered one connection on 21st may 2019 and the sales executive had come over to my place for the same.. he had asked to do the payments which i did online. While coming to installation and providing services, his team started giving excuses and till now the installation of the device is not complete. Moreover when i am calling the team and the sales executive, he is either not responding or abusing me and my family. They have left live open wires in my house and when m again trying to reach dem out, they are being abusive and i am only getting refusals from them. I called the customer care team 7-8times since yesterday, but till now no action has been taken. My money is at stake and i am waiting for a solution. Plz help and sort this matter at the earliest.
Sales executive- mr. Ravi- 9109016789
Regards,
Neha Agrawal
971e0188p2
9893134677
I request to intervene in my complaint against tikona broadband services. I had ordered one connection on 21st may 2019 and the sales executive had come over to my place for the same.. he had asked to do the payments which i did online. While coming to installation and providing services, his team started giving excuses and till now the installation of the device is not complete. Moreover when i am calling the team and the sales executive, he is either not responding or abusing me and my family. They have left live open wires in my house and when m again trying to reach dem out, they are being abusive and i am only getting refusals from them. I called the customer care team 7-8times since yesterday, but till now no action has been taken. My money is at stake and i am waiting for a solution. Plz help and sort this matter at the earliest.
Sales executive- mr. Ravi- 9109016789
Regards,
Neha Agrawal
971e0188p2
9893134677
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Taken money but services and installation not getting done by TikonaCare:
(5 of 5)
Dear Subscriber,
Greetings from Tikona.
We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.
Regards,
Tikona Care.
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