false information provided at website and now saying refund not possible as its a replacement only p
Complain ID : JGJN063736 103
Consumer Complaint
Complaint Date : August 23, 2023
- State : West Bengal
- City : Kolkata
- Address: A-6 Hastings Park Road
Hi ,
We had ordered baby bottle for 6 month plus . but after opening the package we found that the nipple size is not even suitable for a 2 year old kid. How am I supposed to use it for my kid who is 8 months old , if she chokes or anything happens will first cry take responsibility for it .
The customer care executive was very quick and rude in saying that it is a replacement only product and it cant be returned , he is not ready to understand the issue with the product.
if this is how a customer service works then there is no need , as they are not capable to understand customer grievances and provide any solution to it.
We had ordered baby bottle for 6 month plus . but after opening the package we found that the nipple size is not even suitable for a 2 year old kid. How am I supposed to use it for my kid who is 8 months old , if she chokes or anything happens will first cry take responsibility for it .
The customer care executive was very quick and rude in saying that it is a replacement only product and it cant be returned , he is not ready to understand the issue with the product.
if this is how a customer service works then there is no need , as they are not capable to understand customer grievances and provide any solution to it.
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