Credit Refund request not processed
Complain ID : JGJN045089 48
Consumer Complaint
Complaint Date : May 9, 2020
- State : Maharashtra
- City : Mumbai
Dear Sir,
I raised a request on 30th April with service team via mobile app as IVR service was dismal..Apart from auto emailers I have neither received a call nor a human response. Awaiting a refund of Rs 50000. In these critical times you can understand how much imp is money.Please penalize SBI Card accordingly.
Below are the automailers received on escalating my issue
From: CustomerServiceHead@sbicard.com
Sent: 04 May 2020 14:17
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
From: PrincipalNodalOfficer@sbicard.com
Sent: 03 May 2020 11:38
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
From: Nodalofficer@sbicard.com
Sent: 02 May 2020 11:37
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058318477 RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
From: Customercare@sbicard.com
Sent: 30 April 2020 18:48
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058318477 Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
I raised a request on 30th April with service team via mobile app as IVR service was dismal..Apart from auto emailers I have neither received a call nor a human response. Awaiting a refund of Rs 50000. In these critical times you can understand how much imp is money.Please penalize SBI Card accordingly.
Below are the automailers received on escalating my issue
From: CustomerServiceHead@sbicard.com
Sent: 04 May 2020 14:17
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
From: PrincipalNodalOfficer@sbicard.com
Sent: 03 May 2020 11:38
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
From: Nodalofficer@sbicard.com
Sent: 02 May 2020 11:37
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058318477 RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
From: Customercare@sbicard.com
Sent: 30 April 2020 18:48
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058318477 Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
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