Complaint against Ola Cabs Misleading T&C of an Offer ANI Technologies Pvt. Ltd.
Complain ID : JGJN021032 45
Consumer Complaint
Complaint Date : July 10, 2016
- State : Maharashtra
- City : Pune
- Address: Jasminium, Magarpatta City
The Offer code is OLARUPAY.
The T&Cs were as follows:
1) Offer is only applicable on Transactions made for an amount of Rs. 250/- or more, made only using the RuPay Card
2)The cashback amount shall not exceed a sum of Rs. 25/- (Rupees Twenty Five Only)
3) Offer is valid only during the Offer Period, i.e. (June 18th, 2016 till August, 31, 2016)
4) The Offer can be availed only on one (1) Transaction per customer per month during the Offer Period
5) Customer needs to apply code OLARUPAY to avail the offer.
6) Cashback amount generated on the Offer will be credited to customer’s ZipCash Ola Money Wallet account instantly
On receiving an SMS from OLA, I added Rs.599/- via NetBanking. The Merchant did not credit My account with Rs.25/-.
On writing a complaint with Ola, following reason was cited for declining to credit Ola Money Account with Rs.25/-:
"While making online purchase using RuPay debit card, ATM pin should be used."
The T&C only stated to use Rupay Card without explicitly stating "Debit Card + Pine" be used to recharge Ola Money account.
I demand Rs.25 + Rs.2,500 as compensation charges (I have been made to spend a day writing & responding to e-mail, lodging complains at various forums.
Thank You.
The T&Cs were as follows:
1) Offer is only applicable on Transactions made for an amount of Rs. 250/- or more, made only using the RuPay Card
2)The cashback amount shall not exceed a sum of Rs. 25/- (Rupees Twenty Five Only)
3) Offer is valid only during the Offer Period, i.e. (June 18th, 2016 till August, 31, 2016)
4) The Offer can be availed only on one (1) Transaction per customer per month during the Offer Period
5) Customer needs to apply code OLARUPAY to avail the offer.
6) Cashback amount generated on the Offer will be credited to customer’s ZipCash Ola Money Wallet account instantly
On receiving an SMS from OLA, I added Rs.599/- via NetBanking. The Merchant did not credit My account with Rs.25/-.
On writing a complaint with Ola, following reason was cited for declining to credit Ola Money Account with Rs.25/-:
"While making online purchase using RuPay debit card, ATM pin should be used."
The T&C only stated to use Rupay Card without explicitly stating "Debit Card + Pine" be used to recharge Ola Money account.
I demand Rs.25 + Rs.2,500 as compensation charges (I have been made to spend a day writing & responding to e-mail, lodging complains at various forums.
Thank You.
Related complaints
-
Substandard Product at price higher than MRP on FlipkartDev Devani / Consumer Complaint / July 8, 2016 / Pune / MaharashtraI had purchased Gillette Mach3 Turbo Cartridges (Pack of 8) from Flipkart on 28th June 2016 and the order id for same is OD406397064942702000. The listing price of the product was mentioned as rupess 975/- and they sold it to me for 799/- after disco... -
Broadband Line getting disconnected in Bhawani Cable Networkashok mistry / Consumer Complaint / July 4, 2016 / Mumbai / Maharashtrasince we have taken Bhawani cable broadband network since three months, we are getting regular disconnections every alternate day since more than two months, we must get the reimbursement from the co.
-
Handset submitted for repair to service center not yet received for 50 daysAshita Jadhav / Consumer Complaint / July 1, 2016 / Mumbai / MaharashtraI bought LE 1s handset online for Rs.10000 on 27th Feb'2016, for network issue i submit the same to service center in Dadar on 11th May'2016, as told by service center it is not repairable so need to be replaced. But till date i didnt get any call fr...
-
Complain against stylezaade.com for Sumsung mobile phone Defected productAnonymous / Consumer Complaint / June 29, 2016 / Dhule / MaharashtraI purchased one Sumsung mobile phone. I received by courier on 28.6.16(cash on delivery). But it is not working proper, it is duplicate mobile.
-
Complain regarding reliance convertion of cdma to gsm convertionsatish lade / Consumer Complaint / June 22, 2016 / Nagpur / Maharashtrasir I purchased relience wipod 4 months ago as post paid.From April 16 esuddenly reliance stop their CDMA internet service and ask for new donglei.e.cost 2699/- while i purchase a dongle of Rs 3000/- 4 month ago. After contacting helpline it has been...
-
Bill not given by shopkeeper Amin Foot Wear 6/Parashnath Apt. Manor Rd. PalgharBhusahn raut / Consumer Complaint / June 21, 2016 / Palghar / Maharashtrafootwear bill not given by shopkeeper of Amin Foot Wear 6/Parashnath Apt. Manor Rd. Palghar(W)
Service issue | Complaint | Query | Feedback | Suggestion | Reply