Again vodafone cheating its customers (9820415661) (urgent)
Complain ID : JGJN021646 36
Consumer Complaint
Complaint Date : August 6, 2016
- State : Maharashtra
- City : Mumbai
Corporate customer of vodafone and i really feel cheated to use this service. Please find the snapshot of the current bill for July 16.
1. Rs. 440 is charged for Call+Current Data Plan+ 3GB data plan used for 4-5 on pro-rata basis. When asked the customer support wave off the last data plan, she bluntly replied "No". I asked this since i had put down the request on 1st of July when my last bill was generated and it took Vodafone 3 days to change my plan. In this case why do i pay for the time taken by vodafone change my plan.
2. National Roaming charges of Rs 95, i have applied for "Rome like home plan" and had specifically asked vodafone if i would be charged for Roming, now it seems that vodafone is still charging my roaming charges. When asked vodafone if they are still charging me. They said no it a bifurcation in the bill.
I feel really cheated everytime i see the bill, have been a loyal customer since 15 yr.
I request you to please look into the same on urgent basis. This would have been similar issue with other customer, but they might have not come out in open.
1. Rs. 440 is charged for Call+Current Data Plan+ 3GB data plan used for 4-5 on pro-rata basis. When asked the customer support wave off the last data plan, she bluntly replied "No". I asked this since i had put down the request on 1st of July when my last bill was generated and it took Vodafone 3 days to change my plan. In this case why do i pay for the time taken by vodafone change my plan.
2. National Roaming charges of Rs 95, i have applied for "Rome like home plan" and had specifically asked vodafone if i would be charged for Roming, now it seems that vodafone is still charging my roaming charges. When asked vodafone if they are still charging me. They said no it a bifurcation in the bill.
I feel really cheated everytime i see the bill, have been a loyal customer since 15 yr.
I request you to please look into the same on urgent basis. This would have been similar issue with other customer, but they might have not come out in open.
Related complaints
-
Complaint against bajaj finance, took consumer loan from bajaj financeRehmat Rasul Khan / Consumer Complaint / August 6, 2016 / Thane / Maharashtradear sir , before a year i took consumer loan from bajaj finance for perchasing mobile phone i never default any emi till date after ever the finance company charge to me late fee charge for one emi i already gave clarification to the company but sti... -
Gold loan details not provided from karvy finance thane branchSwapnil Nandkumar Mhaskar / Consumer Complaint / August 3, 2016 / Mumbai / MaharashtraI mr swapnil mhaskar had taken gold loan from karvy finance thane branch my loan ac no is PR00381578 On 15 jul 2015 and they auction my gold wuithout intimating me. Its ok for me but now after auction it is more than 5 months pass away but i still no...
-
charging a rental of Rs.199/- p.m.for 55 monthsB.V.Mirza / Consumer Complaint / August 1, 2016 / Mumbai / Maharashtracharging a rental of Rs.199/- p.m.for 55 months
-
Faulty Material received, ordered Watch Callmate Gizmobitz Bluetooth A8 Smartwatch on Flipcart.comMANSI / Consumer Complaint / August 1, 2016 / Thane / MaharashtraHi, I am not getting any response from Filpkart.com. They ask me the details whcich i have already mailed them. I regulary check response at Jago Grahak Jago but there also no response. Please look into this matter as urgent as. Thanks, Trushant Orde...
-
Complain for unprofessional approch, Panasonic smartphone handset to Shrisaitelecom, puneSusheel Mandke / Consumer Complaint / July 30, 2016 / Pune / MaharashtraI have given my Panasonic smartphone handset to Shrisaitelecom, Court road, Shivaji Nagar pune on 23-July. Agency were supposed to revert on 25/26 july, but no calls received from agency. I am calling them in their timing only 12 to 2 PM many times p...
-
Shree Anjani Courier Services P Ltd Courier compnay lost by courier company from Pune to BadlapurMahesh Kulkarni / Consumer Complaint / July 28, 2016 / Pune / MaharashtraCourier sent by me from Pune to Badlapur, Dist-Thane on 16/07/2016 under docket no.1704250057 lost by Shree Anjani Courier Services P Ltd. Irrespective of my several phone calls to various company employees/ agents / franchisee at Pune, Mumbai, Kalya...
Service issue | Complaint | Query | Feedback | Suggestion | Reply