Regarding aircel sms services sms services is active due to which each day some amount is being cut
Complain ID : JGJN023546 31 Complaint's Reply
Complaint
Complaint Date : October 23, 2016
- State : Uttar Pradesh
- City : Lucknow
- Address: 33 Nehru Road Sadar Cantt Lucknow
Dear sir my aircel no is 7844840020 a sms services is active due to which each day some amount is being cut i tried to contact air cel customer care but they always busy please help in this matter thanks sameer siddharth
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by Aircel:
(5 of 5)
Dear Customer,
We are forwarding your issue to the team. Meanwhile please share the below-mentioned details:
Amount Deduction:
Date and time of deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
by aircel:
(5 of 5)
Dear Customer,
This is in reference to your concern dated on 24/10/2016 regarding the balance deductions.
As per the records, there is a balance deduction of Rs 12/- towards the SMS pack activated on 19/10/2016.
However, we have deactivated the service and Rs.12/- credited back within 48 hours.
We request you to avoid clicking on any WAP links popping-up during browsing.
Thanks and Regards,
Aircel Social Media Team
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