Purchased new Voltas AC , not working properly and asked for replacement
Complain ID : JGJN032270 56 Complaint's Reply
Complaint
Complaint Date : June 14, 2018
Hi Team,
I bought new VOLTAS AC MODEL "183CZA" on 13-May-2018 Since AC was not working properly I logged a complaint on 3-JUN-2018. They didn't give the services properly. Now I am asking for the replacement of my AC and they are saying to repair it.
Just 10-14 Days back I have bought brand new AC then why I will go with a repair.
Please help me here with refund or replacement of the product.
Regards,
Arunava Basak
I bought new VOLTAS AC MODEL "183CZA" on 13-May-2018 Since AC was not working properly I logged a complaint on 3-JUN-2018. They didn't give the services properly. Now I am asking for the replacement of my AC and they are saying to repair it.
Just 10-14 Days back I have bought brand new AC then why I will go with a repair.
Please help me here with refund or replacement of the product.
Regards,
Arunava Basak
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by Voltas:
(5 of 5)
Dear Customer(Arunava Basak),
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
Purchased new AC, not working properly and asked for replacement by Voltas:
(5 of 5)
Dear Customer(Arunava Basak),
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team
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