No delivery of courier - I have sent my original document through DTDC lite

Complain ID : JGJN036703   81  

Complaint  Complaint Date : January 12, 2019
  • State :  Maharashtra
  • City :  Thane
  • Address: 107 Shrusti Vihar, MHADA Colony, Vasant Vihar, Thane West
Dear Sir/Madam,

I have sent my original document through DTDC lite on 02/01/2019 from Wagle estate, road no 16, Thane branch to Siliguri.

delivery address: biplab dey, c/o bhabani dey, rabindra nagar, siliguri-734006.
my consignment number is m72889347.

i am complaining on 12/01/2019. till now the courier is not reached destination. My family member took the courier from their office.

online tracking shows that it is reached siliguri on 04/01/2019. from there it is not delivered.

i have complained on 07/01/2019 on local wagle estate, thane west branch. again and again i complained on 10-01-2019. as their office is shifting, they don't bother my complaint. i tried the phone no given by them to kolkatya branch. nobody is receiving call there 033 40329862/ 033 40329834.

i called mumbai branch on 10/01/2019 and 11/01/2019. they could not give any answer.

they have not done any communication. i have registered an online complaint on 10/01/2019. complaint no is 13464077.

dear sir/madam,

i have sent my important document through dtdc lite on 02/01/2019 from wagle estate, road no 16 branch to siliguri. they took rs. 120 for that.

delivery address: biplab dey, c/o bhabani dey, rabindra nagar, siliguri-734006.
my consignment number is m72889347.

i am complaining on 11/01/2019. till now the courier is not reached destination.
online tracking shows that it is reached siliguri on 04/01/2019. from there it is not delivered.

i have complained on 07/01/2019 on local wagle estate, thane west branch. again and again i complained on 10-01-2019. as their office is shifting, they don't bother my complaint. they are talking rudely. i tried the phone no given by them to kolkatya branch. nobody is receiving call there 033 40329862/ 033 40329834 and mobile numbers given by them. nobody is receiving call.

i called mumbai branch on 10/01/2019 and 11/01/2019. they could not give any answer.

they have not done any communication. i have registered an online complaint on 10/01/2019. complaint no is 13464077.

nobody is helping me out. me and my family is very anxious as it is important and urgent document. i lost my i week time for further processing of the document.

my kind request to you that please take action against dtdc express limited, reg. office: no-3, victoria road, bangaluru - 560047 and local branch.

I want compensation for harassment of customer and delay for the courier. It delayed my PhD Admission.
Complaint Against / To: DTDC Express Ltd., No--3, Victoria Road, Bangaluru-560047

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