Completely Snapdeal wrong order delivered and snapdeal not ready to refund the money
Complain ID : JGJN026390 46 Complaint's Reply
Complaint
Complaint Date : March 6, 2017
- State : Maharashtra
- City : Pune
- Address: Syntel Pvt Ltd, Plot No. A-33 And A-34, MIDC IT Tower, MIDC, Talawade, Software Technology Park
I ordered Cooper Vision Proclear contact lenses of +3.75 power from Snapdeal.
I required them on the urgent basis as I lost my contact lenses but the product delivered to me is of -3.75 power which is completely opposite .
I asked the snapdeal customer care to refund my money but they are saying it is not possible, they can only replace the order and again it is the process of 4-5 days. I can't wait for so long as I am unable to work in my office as I have the eyesight issue.
Please help me to get thye complete refund including the delivery charges because delivering wrong product is snapdeal's mistake not mine.
I required them on the urgent basis as I lost my contact lenses but the product delivered to me is of -3.75 power which is completely opposite .
I asked the snapdeal customer care to refund my money but they are saying it is not possible, they can only replace the order and again it is the process of 4-5 days. I can't wait for so long as I am unable to work in my office as I have the eyesight issue.
Please help me to get thye complete refund including the delivery charges because delivering wrong product is snapdeal's mistake not mine.
Related complaints
-
Fake calls but using name of sanpdeal brand, she asked me payment from paytmanand jain / Complaint / February 20, 2017 / Pune / MaharashtraDaer Jago Grahak jago, I got the call this number 007836029575, i think this must be fake call bcos offering me gift price of 40000 and she told but you are a lucky customer so you have to purchase anything amount 4000 and we will send one gift amoun... -
Fraud complaint just dial limited service provide fake promises.MANISH TULSIDAS RAYA / Complaint / February 6, 2017 / Khopoli / MaharashtraGood Afternoon Sir, on 4th jan 2017 exexcutive come to office by ref. Deepak singh marketing exexcutive (TME) AS PER THERE THERE ASURANCE FOR PROVIDING GOOD BUSINESS RESPONSE ,MARKETING I REGISTERED IN JUST DIAL FOR GIVING A POST DATED CHEQUE 20/1/20...
-
Fraudulent Practices Auto Point Waqad, PuneGirish / Complaint / February 4, 2017 / Pune / MaharashtraWith grief I have to inform you about the recent incident which happened to my Dad. Date: 01/02/2017 . Agency: Auto Point Waqad, Pune My dad gave his Tata Tiago for service and Maintenance for the accident caused to vehicle. Vehicle is under warranty...
-
Raghuleela mall vashi near vashi station doing fraud with customerUsman / Complaint / February 1, 2017 / Mumbai / Maharashtra30/01/2017 venue:Raghuleela mall vashi near vashi station stall name: Tooti fruity ice cream parlour 1st floor right side of big bazaar at this day i ordered 3 ice cream each ice cream cost is rs 20 and they give me 3piece of icecream and when we ask...
-
MONEY NOT REFUNDING EVEN BUS CANCELLED BY RLT TRAVALS PVT LTDDeven / Complaint / January 19, 2017 / Aurangabad / MaharashtraSIR/ MADAM I BOOKED A TICKET IN RLT TRAVALS PVT LTD ON 29DEC 2016 TICKET NO IS TJDS48828292.... BY NAME PRAVIN FROM AURANAGABD TO AMRAVATI....BUT BUS OPERTAOR CANCELLED BUS ON TIME AND EVEN DIDN'T MASG ME OR CALL ANY CONTACT ....ALL THE NI9GHT I AM W...
-
Requested for transfer of ownership of vehicle MH20BY9107 but not received the RC.nityanand vyas / Complaint / January 5, 2017 / Aurangabad / MaharashtraLast year in April 2016 i had requested for transfer of ownership of vehicle MH20BY9107 but not received the RC. I had shifted to Haryana now, request you to courier the RC on my new address. I had asked for vehicle information, the vehicle has been ...
by snapdeal:
(5 of 5)
Dear customer,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
by Snapdeal:
(5 of 5)
Dear customer,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
Service issue | Complaint | Query | Feedback | Suggestion | Reply