Car condition horrible and rude driver

Complain ID : JGJN049558   30  

Car Service Complaint  Complaint Date : November 20, 2020
1> The seat was absolutely torn of car no. MH02 EH3823 (Driver Mohammad Ali) (Journey date 14th Nov ) and i have the pictures also (attaching it). It was hurting us because of torn seat. 2> Car was full of dust and mosquitoes as the windows were open. 3> Driver refused to switch ON the AC saying during Covid 19 i will not switch it ON and was arguging why are you wearing mask if you want AC on. The driver was so rude .
2> I was mentally disturbed by the rude behaviour and he spoilt my Diwali, torn seat covers and mosquito bite has physically harmed me also.
3> The worst thing on the App i complained twice but OLA CAB was least bothered and within minutes it was showing in he status "SOLVED". No one even spoke to me once from OLA.
Complaint Against / To: OLA CABS

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