Refund Not Processed To My Account
Complain ID : JGJN052750 32
Cab Booking Complaint
Complaint Date : June 8, 2021
- State : Maharashtra
- City : Mumbai
- Address: Temple Hill Sion Mumbai
Ola Outstation Booked On 9May 2021, On Completion Of Ride Bill Of Ride Bill Of Rs 12650 Generated By Ola, Instead Of Actual Bill 1484/-. The Matter Was Brought To The Notice Of Ola Customer Care, They Accepted Their Mistake And Confirmed The Actual Payment Of 1464/- Only, Since Payment Was Already Debited Out Of Ola Money So Ola Customer Care Requested To Provide Account Details Wherein I Wanted My Refund To Be credited, I Provided Account Details Along With Cheque Copy To Ola vide my mail dated 10 May 2021.
Since Then I Have Been Following Up With Ola But Not Getting Any Suitable Response, They Are Making Me To Call And Write Them Many Times But All In Veins.
Today It's Almost A Month I Am Yet To Receive Any Refund From Ola. To My Surprise When I Called Ola Today Their Customer Care Said Since The Ride Date Is Past 30 Days From Today's Date They Are Unable To Fetch And Provide Any Assistance To Me.
This Made Me To Write You People To Get Proper Redressal, Ola Has Made Me To Behind Them For My Money Which Was Debited By Them For Their Driver partner Error, No Single Call From Ola Has Been Received To Me Detailing About The Progress It Was Only Me Who Had Been Following Up With Ola.
Through Your Forum I Would Like To Seek Proper Redressal And Action Against Ola.
Since Then I Have Been Following Up With Ola But Not Getting Any Suitable Response, They Are Making Me To Call And Write Them Many Times But All In Veins.
Today It's Almost A Month I Am Yet To Receive Any Refund From Ola. To My Surprise When I Called Ola Today Their Customer Care Said Since The Ride Date Is Past 30 Days From Today's Date They Are Unable To Fetch And Provide Any Assistance To Me.
This Made Me To Write You People To Get Proper Redressal, Ola Has Made Me To Behind Them For My Money Which Was Debited By Them For Their Driver partner Error, No Single Call From Ola Has Been Received To Me Detailing About The Progress It Was Only Me Who Had Been Following Up With Ola.
Through Your Forum I Would Like To Seek Proper Redressal And Action Against Ola.
Related complaints
-
Lost Bag, I booked a cab on 02-09-2018 from Wakad, Pune to SSBF, Lavale, Pune.Lakshya Khandelwal / Cab Booking Complaint / September 3, 2018 / Pune / MaharashtraI booked a cab on 02-09-2018 from Wakad, Pune to SSBF, Lavale, Pune. The cab's number is MH14CX7205. While getting down I forgot a side bag in the car which had important things like pen drive, phone etc. I tried calling the driver a lot of times but... -
Complaint to OLA cabs for higher fare chargesvirendra dubey / Cab Booking Complaint / May 24, 2018 / Mumbai / MaharashtraOLA has charged very high fare more than double on for 24 KM they charged RS 1265 /- cab was booked from mumbai international airport to Ghansoly . CRN number was CRN1866180861
-
Uber Cab Wrong Penalty applied, booked a cab but driver denied duty and wrong penalty applied to meAshish kapsikar / Cab Booking Complaint / January 25, 2018 / Mumbai / MaharashtraToday 25/1/18 around 4.45 pm I booked a cab but driver denied duty and wrong penalty applied to me, after that I tried to call customer care services but not a single number is working. Please as soon as possible take an action
-
Consistently being overcharged complain against Ola cabs servicesShimaila Siddiqui / Cab Booking Complaint / April 18, 2017 / Mumbai / MaharashtraFor the past week, I've consistently been overcharged 20-40 rupees per trip, which I would complain about and get a refund. Yesterday, I took a ride of around 3.9 kms, so the fare should've been 29 according to their fares. The driver's device showed...
-
Mannerless and stupid driver stopped my ride in between and abused meConsumer_Pune / Cab Booking Complaint / March 24, 2017 / Pune / MaharashtraI booked share cab in d evening.The driver arrived at a place away from my location.I called and asked him to come to the location I had put.This stupid came after insisting abd started blaming me instead.He was very arrogant ,rude , pathetic person....
-
OLA cab Driver refused trip inability to drop at Pune station charges levied to meARVIND D NAIK / Cab Booking Complaint / March 1, 2017 / Pune / MaharashtraIt is very surprising that On 27.2.2017 after getting confirmation the Driver Navnath Alhat was contacted at 3.55 pm on his number 8975629779. He refused for the trip stating that he will not go to Pune station, even he will not drop outside also. Th...
Service issue | Complaint | Query | Feedback | Suggestion | Reply