Consistently being overcharged complain against Ola cabs services
Complain ID : JGJN026994 36
Cab Booking Complaint
Complaint Date : April 18, 2017
- State : Maharashtra
- City : Mumbai
For the past week, I've consistently been overcharged 20-40 rupees per trip, which I would complain about and get a refund.
Yesterday, I took a ride of around 3.9 kms, so the fare should've been 29 according to their fares. The driver's device showed 29, so I got off, assuming the amount had been deducted from my online wallet. 1.5 hours after the trip had ended, I get a message saying 79 rupees had been deducted, and the ride, a mere 3.9km, was going on for 2.5 hours. IMPOSSIBLE!
In the morning yesterday, I was overcharged again.
And now, they hide behind their policies and refuse to refund my money back again.
I'm being cheated and they ask me to kindly bear with it! WHAT!
Yesterday, I took a ride of around 3.9 kms, so the fare should've been 29 according to their fares. The driver's device showed 29, so I got off, assuming the amount had been deducted from my online wallet. 1.5 hours after the trip had ended, I get a message saying 79 rupees had been deducted, and the ride, a mere 3.9km, was going on for 2.5 hours. IMPOSSIBLE!
In the morning yesterday, I was overcharged again.
And now, they hide behind their policies and refuse to refund my money back again.
I'm being cheated and they ask me to kindly bear with it! WHAT!
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