Refund for Shine Portal, After requesting several times for meeting and resolving our issue with reg
Complain ID : JGJN034619 26
Business Complaint
Complaint Date : October 4, 2018
- State : Maharashtra
- City : Thane
- Address: Varun Arcade ,GB Road ,Thane
This is to bring you in notice, that 4 months back We purchased Shine portal by Account Manager Name : Druva Rampal .No Training provided . No Follow up from them . After requesting several times for meeting and resolving our issue with regards to searches and data there is No response from Shine . They Schedule the meeting and never turn up.
This is repeated many times . And when we complaint about this, They respond us in a very rude and unprofessional manner.We are really disappointed with their service and so requested to discontinue with the service and asked for refund .
Also shared this experience on 'contactus@shine.com', finally got reply from them, they asked for invoice and assured to revert on same within 48 hours, but now it has been more than 4 day, after 2 reminder mails still there is no response .
So would request you to look into the matter and kindly help us in getting our payment refund .
Our Company details :
Fairgrowth Management & Consultant
Director : Mr. Rajesh Mehra
Regards,
Pooja Kaushik
Fairgrowth Management Consultant
This is repeated many times . And when we complaint about this, They respond us in a very rude and unprofessional manner.We are really disappointed with their service and so requested to discontinue with the service and asked for refund .
Also shared this experience on 'contactus@shine.com', finally got reply from them, they asked for invoice and assured to revert on same within 48 hours, but now it has been more than 4 day, after 2 reminder mails still there is no response .
So would request you to look into the matter and kindly help us in getting our payment refund .
Our Company details :
Fairgrowth Management & Consultant
Director : Mr. Rajesh Mehra
Regards,
Pooja Kaushik
Fairgrowth Management Consultant
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