failure to generate local ticket on the UTS app western railways Mumbai
Complain ID : JGJN061476 126
Booking Complaint
Complaint Date : March 6, 2023
- State : Maharashtra
- City : Mumbai
- Address: E 201 Brooklyn Park Agarwal Lifestyle Global City Virar West,
I booked local train ticket Mahima to Virar on UTS app on 04/03/2023 at about 08.05 a. m from my home at Mahim.
Ticket fare Rs. 15 was successfully received by Railway through my UPI ID.
I boarded the train from Mahim. At bandra I tried to show my ticket to TT on the app but it didn't reflect on the app due to which I had to pay fine of Rs. 260/- unnecessarily. I had to face the humiliation unnecessarily, without any fault on my part.
Due to failure to generate ticket on the part of railways UTS APP, I had to suffer loss of Rs. 260/- and had to face humiliation.
It is deficiency in service by Indian railways.
Therefore, Rs. 260/- may be refunded in my UPI account within 7 days.
Rs. 10,000/- may be given to me by Indian railways as compensation for making me face humiliation in public.
I am Advocate. I am reputed person in the society. It is very humiliating to be caught by the Ticket Checker on the railway station.
Ticket fare Rs. 15 was successfully received by Railway through my UPI ID.
I boarded the train from Mahim. At bandra I tried to show my ticket to TT on the app but it didn't reflect on the app due to which I had to pay fine of Rs. 260/- unnecessarily. I had to face the humiliation unnecessarily, without any fault on my part.
Due to failure to generate ticket on the part of railways UTS APP, I had to suffer loss of Rs. 260/- and had to face humiliation.
It is deficiency in service by Indian railways.
Therefore, Rs. 260/- may be refunded in my UPI account within 7 days.
Rs. 10,000/- may be given to me by Indian railways as compensation for making me face humiliation in public.
I am Advocate. I am reputed person in the society. It is very humiliating to be caught by the Ticket Checker on the railway station.
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