Many Banks like Saraswat Coop Bank exploits Customers by undue charges.
Complain ID : JGJN030836 47
- State : Maharashtra
- City : Mumbai
Many Banks like Saraswat Coop Bank exploits
Customers by undue charges.
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It is noticed , Service charges must have been displayed by each Bank on
their website or must have informed Customers about charges
Certain charges which Bank levies just exploits customers . Take example
Saraswat Coop Bank charge customers for a Cheque Book while closing
their deposit account after 7-8 years, even if customers has just used 2
cheque Books during tenure of account.
Please consider, where is business ethics? or where is customer service ?
what is more hurting is, even after contacttacting Nodal officer Mr A S Jain
or Branch Manager , Saraswat Bank ignores to respond to emails, Telephone
calls . Here what is required is appropriate action , after thorough inquiry.
Customers should not be exploited
C 33 Parvati Mansion Jagdip H Vaishnav
214 D B Marg Senior Citizen
Mumbai 400007
9867880756
PS-- Service hage menu of araswat Bank
Savings a/c - Regular/ NRE /NRO/ Senior citizen/ Easy deposit scheme/ CUBS/ Janhit (Small Account)/ Elite/ Elite Silver/ Elite Gold/ Campus/ Akshay salary/ Suvidha/ PMJDY Savings Account
No charges
Savings a/c - Regular/NRE/NRO/Senior citizen/Easy deposit scheme/ Campus/ Akshay salary/ Suvidha
50 cheque leaves free every financial year, thereafter Rs 5/- per cheque leaf
Please note ,Ms Jagruti Vaishnav [Senior Citizen] is charged by about Rs 350 / on closing savings Bank account after 7-8 year ,though she had taken only 2 cheque Books during tenure of her account.
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