FRAUD AND WRONG DEBIT AMT - DENA BANK
Complain ID : JGJN026971 35
Banks Complaint
Complaint Date : April 16, 2017
- State : Maharashtra
- City : Mumbai
- Address: Sunmill Compound
I AM HAVING SAVING ACCOUNT WITH DENA BANK SUNMILL COMPOUD BRANCH,THEY HAD DEBITED SOME OF AMT FROM MY ACCOUNT,THIS WAS DONE ON PUBLIC HOLIDAY,AS I RECIVED SMS REGARDING AMT DEBITED IMMIDIETLY IHAD CALL BRANCH OF BANK SOME HAD LIFTED PHONE AND SAID THERE IS HOLIDAY SO I HAD CALLED AGAIN ON NEXT DAY ABT DEBIT OF AMOUNT,THEY TOLD ME THIS IS DEBITED AS ESC OF BAJAJ FINANCE, I CLEARLY TOLD THEM I DONT HAVE ANY FINANCE FROM BAJAJ SO STOP THIS PAYMENT ,THEY SAID THAT THEY CAN INQUIER TO UPPER LEVEL AND REPLY BY NEXT DAY,I HAD WAITED FOR DAY BUT NO REPLY CAME FROM THIER SIDE AS 1 DAY HAS BEEN LEFT NEXT DAY AGAIN HOLIDAY OF SATURDAY AND SUNDAY-SO AGAIN 2 DAYS LEFT,I HAD CALL AGAIN TO BRANCH AND ASKED FOR CLARIFICATION AND STOP THAT PAYMENT,BUT THEY HAD MAKE ME ROUND AND ROUND ,I HAD TAKEN THIS ISSUE TO BANK HIGHER LEVEL SO THEY HAD REFER MY CASE TO ECS DPT OF BANK,AGAIN I GOT SAME REPLY THIS IS DEBITED AS ECS OF BAJAJ FINANACE,I HAD CLEARLY TOLD THEM I DONT HAVE ANY FINANCE FROM BAJAJ SO THERE NO WAYTO PAY THE AMT FROM MY ACCOUNT,I HAD TOLD THEM TO STOP THISPAYMENT IMMIDETLY AND RE CREDITE THIS AMT TO MY ACCOUNT,THIS TIME THEY TOLD THEY CANT DO ANYTHING ,I HAVE TO GO TO BAJAJ FINANCE,I HAD TOLD THEM WHY I CAN GO TO BAJAJ FINANCE WHEN THIS AMT HAS BEEN DEBITED BY BANK,I WANT THIS AMT RE CREDITED BY BANK TO MY ACOUNT,IN LAST MAIL I HAD CLEARLY MENTION THAT IF AMT NOT CREDITED I WILL GO TO CONSUMER COURT FOR THIS ,AFTER THAT TILL DATE I DIDNT GOT SUCH REPLY FROM BANK AND AUTHORITIES,THIS INCIDENT HAPPEN ON 04/04/2017--AMT -1865 --DEBITED THIS IS DONE ON 5 AM MORNING THERE IS HOLIDAY OF RAM NAVAMI
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