Unable to use the internet from my Wi-Fi. And not even getting the refund.
Complain ID : JGJN063699 146
Airtel Complaint
Complaint Date : August 16, 2023
- State : Madhya Pradesh
- City : Indore
- Address: Lotus Park Colony, Near Aurbindo Hospital
Hello my name is Ronak Dandotiya, I've installed Airtel wi-fi connection in my house on 11-08-23. But since 13-08-23 I have not been able to use the internet as it is not working. I've done complaint about my issue in the Airtel Customer Care for about 10 times. and it's the fourth day that i am completely unable to use the servies and none of my problem has been solved.
After waiting for two days when I asked their team to close my connection and refund the money I paid, I was told that I will not get any refund as I bought a 6 month plan which I think is completly wrong. If I have'nt been able to use the services more than a day Then what is point of paying 3003rs.
Being a student i cannot afford this kind of loss.
I request the Consumer Forum to look into this matter and make Airtel solve my issue by either getting my Internet Work or By giving my money Back.
After waiting for two days when I asked their team to close my connection and refund the money I paid, I was told that I will not get any refund as I bought a 6 month plan which I think is completly wrong. If I have'nt been able to use the services more than a day Then what is point of paying 3003rs.
Being a student i cannot afford this kind of loss.
I request the Consumer Forum to look into this matter and make Airtel solve my issue by either getting my Internet Work or By giving my money Back.
Related complaints
-
Airtel DTH team did not Fix the Dish and LNBDileep Mittal / Airtel Complaint / July 6, 2023 / Indore / Madhya PradeshRecently I purchased one DTH Xtream number 3050808940-001, linked with mobile number 9910986928. All went well, however, the person who came to fix the DTH set-top box did something wrong, he did not install dish and LNB on the roof rather he connect... -
Excess amount not refundedSavita thawani / Airtel Complaint / December 3, 2020 / Gwalior / Madhya PradeshAirtel not refunding my excess amount having in airtel account. Chasing since 5th november,2020 , raised 7-8 tickets , sent transaction reference number , cancelled cheque thrice and still they are calling and fooling us. No resolution yet. Kindly he...
-
Amount refundNamrata Sharma / Airtel Complaint / August 15, 2020 / Gwalior / Madhya PradeshI puchased 45 pieces sofa set cover from naaptol on 15-08-2020,and my registered mob no-7566540429 but due to product quality was not good,I returned my product but till now my voucher and money have not come so i request plzz solve my problem i am n...
-
Complaint against airtel regarding broadband connectionShashank shrivastava / Airtel Complaint / May 21, 2020 / Jabalpur / Madhya Pradeshमैं 15 दिन से ३ महीने का प्लान बदल कर महीने का प्लान चाहता था , इसके बावजूद मुझे बिल भेजा गया २०००+ रुपए का ट्विटर पे अनगिनत कम्प्लेंट की जिनका सही निराकरण नहीं मिला अचानक मंगलवार १९ may को मेरा कनेक्शन बिना मुझसे पूछे ऐवम बिना किसी वाज़िब कारण के का...
-
I have no use my data bcz this is not 4gmahendra mishra / Airtel Complaint / January 3, 2020 / Chhatarpur / Madhya Pradeshmene 2gb/day recharge karya but me uska use nahi kar pa raha kioki network kaam nahi karta jab tak recharge nahi kaya achha network tha recharge ke baad ghatiya ho gaya compny froud kar rahi hai custmer ke sath time waste hua paisa waste hua
-
Airtel DTH Recharge, channel Milne the mile nhiKrishna Kumar raghuwanshi / Airtel Complaint / September 17, 2019 / Ashoknagar / Madhya PradeshSir ,7 July ko recharge karbaya, 6 mahine k Lia offer bataya tab ,but Jo channel Milne the mile nhi ,fir constumer ko call kia to 8-9 din TV chalane k paise Kate ,fir Jo channel chahiye the bo mile but 6 mahina ki jagah TV 3 mahina chalane k bola ,bu...
Service issue | Complaint | Query | Feedback | Suggestion | Reply