Got a damaged product from snapdeal.com cutomer care
Complain ID : JGJN022693 49 Complaint's Reply
Airtel Complaint
Complaint Date : September 20, 2016
I have purchased a caprese hand bag from snapdeal. I found it damaged when received. I immediately made refund request and after retuning the bag, I informed snapdeal cutomer care but instead of resolving the issue they replied that our quality control department says our product is perfectly fine without any documented proof. Moreover again they sent me the same damaged bag. when I am trying reach customer care, the bloody coward snapdeal people blocked my number. I am trying to complain online, but they are saying you cannot return your bag. I already wasted my time a lot on this and this is really a harassment for me to fight for my own money.
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by Snapdeal:
(5 of 5)
Dear Customer,
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
need quality checking report by pooja Parida:
(5 of 5)
i need my quality checking report on which ground you are rejected my refund request. i already shared an evidences and proofs with you that you cheated your customer.
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